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Leadership and Business Management Articles by Priority Learning: Conflict

The Price of Incivility
As a new member of the Priority Learning team, I have the great opportunity to participate in almost every workshop series we offer. Two weeks ago, in the Facilitators and Leaders Series, our assignment was to choose one of three topics to research and present. One of the topics to...
In a recent conversation, a good friend mentioned that she and her team had attended a workshop regarding Microaggression. She and I are both Human Resources managers, she is based in Tucson and I am here in Maine, but the term was not one with which I was familiar....
Conflict Sweet Conflict
"An eye for an eye will only make the whole world blind." Mahatma Gandhi When's the last time you were in a really heated argument? I mean a name-calling, heritage-insulting, spit-flying kind of disagreement? For most of us, this is not a regular event. If it has ever happened...
Civility in the Workplace (part 3 of 3) The Benefits and Results of an organization who insists on Civility in the Workplace
The last newsletter I wrote about was what it looks like when companies insist that part of each employee's job is to be civil and respectful in the workplace. The following were the key points from in the abridged version from the last article: Insist as a...
Civility in the Workplace (part 2 of 3) - What It Looks Like When Companies Insist That Part Of Each Employee's Job Is To Be Civil And Respectful In The Workplace
Last month I talked about the overall cost of the "lack" of civility in the workplace and gave you the reasons for it and some possible overall on this link if you missed it. This month I’d like to elaborate on some ideas that have helped others to be more...
Civility in the Workplace (part 1 of 3) - What all businesses and organizations should know about and how the bottom line is affected
There are some extraordinary percentages of US employees in the workplace who think incivility is on the rise. When you combine all the categories of incivility (from taking credit of others’ ideas and accomplishments to being physically abusive to others), you can image in this day of tightening belts...
Conflict Styles
The idea of conflict will make some people shutter at the thought, while others smile and give you the inevitable comment "I love a great argument!" In our personal and work lives conflict is there and it is inevitable. Great ideas and some soured relations come out of conflict. With...

The Leadership Maker

By Ralph Twombly

Order the book!
  • Preparation for Building a Culture

    Preparation for Building a Culture

    Before we pull the curtain to reveal the magic of building a culture, it will help to disclose a few discoveries I made while working with three developing organizations.

  • Every Year Tells a Story

    Every Year Tells a Story

    As the holiday season makes its annual comet-like appearance and 2021 quickly draws to a close, I hope the year has been good to you and you are brimming with excitement for 2022.

  • The Pillars of Organizational Culture

    The Pillars of Organizational Culture

  • Magic - What is in this book?

    Magic - What is in this book?

    Organizational culture building is here to stay for so many reasons but the most important is that it creates business that people love to work at.

  • Dunning Kruger Effect

    Dunning Kruger Effect

    n the field of psychology, the Dunning–Kruger effect is a cognitive bias in which people of low ability have illusory superiority and mistakenly assess their cognitive ability as greater than it is.

Priority Learning CARE initiative
CARE Initiative

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The word "Empowerment" has been, in our experience, a little tough to implement in some organizations. Which of the following best describes “Empowerment” at your organization…

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