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Leadership and Business Management Articles by Priority Learning: The Workplace

Pursuit of Happiness
 “We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty, and the pursuit of Happiness.”- Thomas Jefferson, et al.  How well do you know your Declaration of Independence? Most people can...
Practice Breathing
Recently there have been a series of strange behaviors observed by myself and those around me.  Levels of patience seem to be down and levels of open hostility seem to be up.  Calm people seem annoyed while normally patient people give you the look.  You know, “the look.”  Ever the...
Tips for Revitalizing the Excitement and Energy at Work
Remember when you started your job? You were excited to have been chosen amongst all the other applicants. Your search was over and you were excited, maybe a little nervous, about this new opportunity. You may have been eager to see what a difference you could make and prove...
Reflections of 2011: Internal Locus of Control
As the year comes to an end, it often leaves many people looking back at the last year in reflection. Many people will use the opportunity to look at the success they had during the year. It also leaves people looking at what they had not done but wished they...
The Customer
Every organization has customer service standards and organizations continue to struggle with that elusive customer. As the last ten years progressed the competitive market became tighter and the level of intrusion from other organizations offering the same goods or services into the local market increased. It became clear early on...
Computer Stress - The Art of File Management
These last few months in 2010 have been the busiest that I can remember.  A major priority that recently popped into my life is traveling to visit my very senior parents, making sure to be a good advocate toward the many different obstacles of medical information and regular household chores. ...
Delegation (A Time Management Article)
The word time management is a very broad term with many meanings.  In the workplace leaders are always tasked with more projects or things to accomplish with the same amount of time as before.  An understandably daunting task at times!  I will not confess and say I have the...
The Best Places to Work Roadmap Part 5 of 5: Working Life Atmosphere and Balance
In February we looked at Individual Opportunity Creation in the featured article of our monthly newsletter.  If you didn’t get a chance to look at that installment, we have a link to connect you here; ...
The Best Places to Work Roadmap Part 4 of 5: DELI - Everyone Likes Gourmet
In January we looked at leadership through people listening and success in the featured article of our monthly newsletter. If you didn't get a chance to look at that installment we have a link to connect you here; bptw_leadership.php ...
Speed and Volume Don't Generally Mean Quality
In my early 20s I often received positive feedback, such as, "You are doing the work of two people!" and "You are really good at multi tasking!" I prided myself in the fact that I could do more than one task or quickly and efficiently do things at the speed...

The Leadership Maker

By Ralph Twombly

Order the book!
  • Preparation for Building a Culture

    Preparation for Building a Culture

    Before we pull the curtain to reveal the magic of building a culture, it will help to disclose a few discoveries I made while working with three developing organizations.

  • Every Year Tells a Story

    Every Year Tells a Story

    As the holiday season makes its annual comet-like appearance and 2021 quickly draws to a close, I hope the year has been good to you and you are brimming with excitement for 2022.

  • The Pillars of Organizational Culture

    The Pillars of Organizational Culture

  • Magic - What is in this book?

    Magic - What is in this book?

    Organizational culture building is here to stay for so many reasons but the most important is that it creates business that people love to work at.

  • Dunning Kruger Effect

    Dunning Kruger Effect

    n the field of psychology, the Dunning–Kruger effect is a cognitive bias in which people of low ability have illusory superiority and mistakenly assess their cognitive ability as greater than it is.

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The word "Empowerment" has been, in our experience, a little tough to implement in some organizations. Which of the following best describes “Empowerment” at your organization…

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