Performance Coaching Series

 

 

The Performance Coaching Series consists of six full workshop days held over five months and is de-signed to provide the experience, knowledge, and practical skills for leaders to manage performance change. There will be assignments between sessions.

Sessions 1 & 2: Defining Performance Coaching and Understanding People

• Use case studies to understand performance coaching.
• Explore the relationship between performance and discipline.
• Understand “soldiers†and “scouts†and their roles in coaching.
• Review coaching as a helping modality.
• Explore the Three Laws of Performance.
• Develop the tools of performance: role stones and skills and behaviors.

Sessions 3 & 4: Psychological Safety and Performance Management

• Explore the three-part Premier Employee Model (PEM).
• Learn to deliver crystal-clear expectations.
• Build coaching skills based on personality preferences.
• Examine psychological safety and its role in performance coaching.
• Discover the Coaching Process Model.
• Use the Performance Management Process and deliver Straight Talk.
• Plan for the future using mind mapping and action planning.

Sessions 5 & 6: Feedback, Empowering Questions and Employee Lifecycle

• Learn to manage assumptions and mental models when coaching.
• Discover the Johari Window as a tool for feedback.
• Understand Emotional Intelligence and its role in performance coaching.
• Examine triple-loop thinking and develop questions for transformational coaching.
• Learn the triggers of conflict for effective coaching.
• Design your plan for performance management.
• Discover the Employee Lifecycle and how to use it as a coaching tool.
• Return to the Development Model for performance management.
• Share your learning through a professional presentation.